Shipping policy
SHIPPING POLICY
At YenYa Coffee, every order is prepared and packed with care.
Order Processing:
Orders are typically processed and shipped within 2–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Domestic Shipping — United States:
We currently offer the following shipping options for eligible U.S. orders:
Standard Shipping — $8
Estimated carrier transit time: 3–5 business days
Express Shipping — $15
Estimated carrier transit time: 1–2 business days
Free Standard Shipping is available on orders of $80 or more.
Shipping estimates shown at checkout are estimates only and begin after order processing. Actual delivery times may vary based on destination, carrier operations, weather, holidays, and other circumstances outside of YenYa Coffee’s control.
International Shipping:
International shipping is available to eligible destinations displayed at checkout.
Shipping rates, delivery estimates, duties, taxes, and other applicable import charges are calculated during checkout where supported. For eligible international orders processed through Shopify Managed Markets, applicable duties and import taxes are handled through checkout.
Product availability and shipping options may vary by destination due to local import requirements and carrier restrictions.
Shipping Addresses:
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at contact@yenya.co. We will make every effort to update the address before shipment, but we cannot guarantee changes once an order has been processed or transferred to the carrier.
Delayed or Missing Packages:
Carrier delays can occasionally occur. If your order has not arrived within the expected delivery window, please contact us at contact@yenya.co with your order number so we can review the shipment and assist where possible.
Damaged Packages:
If your order arrives damaged, please contact us as soon as possible, ideally within 7 days of delivery, at contact@yenya.co. Please include your order number and photographs of the product and packaging when possible.
Contact Us
Questions about shipping or delivery can be directed to:
YenYa Coffee
Operated by YenYa, Inc.
Email: contact@yenya.co
Phone: 747-999-5383